Return & Exchange Policy
Thanks for shopping at Ember Couture.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging and have all tags.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your exchange after inspecting the item.
If your return is approved, we will initiate an exchange of the item.
You will receive the item within a certain amount of days, depending on your location.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you have any questions on how to return your item to us, contact us.